Policies

 

Payments and Reservations

  • Reservations are first come first serve. Your date and tea items are not reserved until the deposit is made    

  • A deposit of 50% is required to hold a reservation and tea items. The remainder of balance is due 7 days prior to party date. We accept cash on delivery or pick up. No checks accepted day of party.

  • We take LAST MINUTE rental orders-Call us to see if date and tea items are available. In this case deposit is non-refundable but can be transferred to another party date.

  • Deposits are refundable – see cancellations.

  • Refunds are not given for unused items.

  • MasterCard, VISA, Pay pal, Checks and Cash are accepted.

  • All returned checks are subject to a return check fee of $20.00.

Cancellations

  • Cancellations must be made in writing 10 days prior to your rental date to receive your full deposit. Cancellations made within the 10 days, deposit can only be transferred to another party date.

  • We take LAST MINUTE rental orders-Call us to see if dates and tea items are available. In this case deposit is non-refundable but can be transferred to another party date.

Set–Up and Break Down

  • Special containers are provided for the breakable items to insure that you receive them in as in near perfect condition as possible.

  • All tea ware should be free of food and drink before repacked in the containers provided at delivery. All Linens should be shaken out to dry before putting into containers.

  • We would be happy to set up your tea tables the night before or day of your perfect tea party for a small fee starting at only $25.00. Please contact us for more details

  • Think you may be to tired to clean and pack up the tea ware after your tea party? We can do it for you. Break down fee starts at $25.00 Contact us for details

Delivery or Pick-up

  • Rent A Tea Party would be happy to deliver all tea items to your party location. Depending on location distance there is a delivery fee. If you choose to have our staff set up your tea tables you will receive a discount on delivery fee.
  • There is a $75.00 minimum order to deliver to location
  • Pick-up times are on Friday's 10am-3pm and must be brought back to Rent A Tea Party the next Monday after your tea party between 10am -3pm. Please contact us for more details. If needed, different pick up or drop off times can be arranged
  • Rental prices are for a 24 hour period unless picked up from office or other arrangements are made to fit your need. There is a $25.00 fee for each day not returned when specified.
Damaged, Lost, or Broken Items

  • The renter is responsible for the retail value in case of damage or loss items while in their possession.

        Security is the renters responsibility. Tea items must be protected from disappearance and weather related damage      while in your possession.

Other information

If you require a longer rental period, please contact our office for rate information. All charges are for time out whether equipment is used or not.

In the event that an item you reserve becomes unavailable due to loss or damage prior to your rental, we will make every effort to substitute an item of equal or greater value after discussing the matter with you.

All equipment is clean, sanitized and table ready.

* Prices are subject to change without notice. Please contact the office if you have any questions on our polices and procedures.

 We appreciate your business!